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<ul>  <li style="">Have been building, tweaking, and extending Conversational.ai applications for at least 3-5 years, preferably for enterprise-level products</li>  <li style="">Possess strong problem-solving skills with the ability to deliver on time with minimal supervision</li>  <li style="">Have a strong understanding of the full software development lifecycle</li>  <li style="">Work and strive to deliver a quality product to thrill customers with</li>  <li style="">Have been performing spot-on troubleshooting and solving problems in a highly technical, customer-focused service environment</li>  <li style="">Understand internal product roadmaps to determine solution gaps that can be solved with custom applications. You interface with product management to provide necessary feedback</li>  <li style="">Have experience developing and testing integrated, web-based applications using multiple coding languages</li>  <li style="">Engineering degree</li></ul>

Bangalore

Presales Engineer 

<div style="">We are looking for a Presales engineer to join our team at Yellow.ai. In this role, you will work closely with our Pre-Sales team, which includes Solutions Consultants &nbsp;Architects, to develop proof of concepts &nbsp;that delight customers. Your responsibilities will include translating business requirements into detailed technical designs, as well as designing, coding, testing, debugging, maintaining code and applications.</div><div style="">This role will entail being hands-on with new development as well as support, maintenance or enhancement of existing applications.</div><div style=""><br></div><ul>  <li style="">Have been building, tweaking, and extending Conversational.ai applications for at least 2 years, preferably for enterprise-level products</li>  <li style="">Possess strong problem-solving skills with the ability to deliver on time with minimal supervision</li>  <li style="">Have a strong understanding of the full software development lifecycle</li>  <li style="">Work and strive to deliver a quality product to thrill customers with</li>  <li style="">Have been performing spot-on troubleshooting and solving problems in a highly technical, customer-focused service environment</li>  <li style="">Understand internal product roadmaps to determine solution gaps that can be solved with custom applications. You interface with product management to provide necessary feedback</li>  <li style="">Have experience developing and testing integrated, web-based applications using multiple coding languages</li>  <li style="">Engineering degree</li></ul>

<div style="">The Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Yellow.ai sales cycle. As Solution Consultant you are both sales focused and technically savvy. You will be successful in convincing customer executives of the technical merits of the software solution with value focused presentations.</div><div style="">You will work in conjunction with Sales to be the technical bridge between our Sales Representatives and their prospects. You will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers online, and via virtual meetings.</div><div style=""><br></div><div style="">Requirements</div><ul>  <li style="">You have 2-5 years of related experience in software pre-sales experience.</li>  <li style="">Good interpersonal, communication, persuasion, presentation and writing skills.</li>  <li style="">Experience scoping, leading and executing customer pilots and Proof of Concepts.</li>  <li style="">Basic knowledge in web / scripting technologies, JavaScript .</li>  <li style="">Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution.</li>  <li style="">You have superior solution scoping abilities, using our existing solution and influencing new product development.</li>  <li style="">Should be flexible and agile in your approach and open to working in a dynamic environment with multiple roles.</li>  <li style="">Bachelor’s degree is a requirement; graduate degree is a plus.</li>  <li style="">You have an obvious passion and people skills.</li></ul>

Delhi

Manager Presales Solution 

<div style=""><b style="font-weight: 700">Role and responsibilities</b></div><ul>  <li style="">As part of a cross-functional team, you will be responsible to design and develop Yellow's Voice platform.</li>  <li style="">Collaborate with Developers, QA Engineers, Product Managers and Technical Leaders on new product specification/enhancements and execute the feature roadmap.</li>  <li style="">Articulate complex problems, communicate viable architecture and design approach in a clear and concise manner.</li>  <li style="">Thrive in a collaborative team environment and work with ambiguous product requirements.</li>  <li style="">Evaluate opensource technologies, development stack and strive for new learning, continued growth by applying industry best practices and processes.</li></ul>

Voice Engineer

<ul>  <li style="">Lead the planning, execution, and successful delivery of technical projects within budget, timeline, and quality standards.</li>  <li style="">Collaborate with customers, partners, product management, engineering, and other stakeholders to define project scope, objectives, and execution plans.</li>  <li style="">Identify, assess, and mitigate project risks and issues, ensuring timely resolution</li>  <li style="">Facilitate communication across project teams and stakeholders to ensure alignment and visibility.</li>  <li style="">Manage project resources, timelines, and deliverables using agile methodologies.</li>  <li style="">Oversee project progress, deliver timely updates to senior management, and proactively suggest enhancements for optimal outcomes.</li>  <li style="">Drive continuous improvement in project management processes and tools.</li></ul>

Technical Program Manager

<div style=""><b style="font-weight: 700">What do we expect from you?</b></div><ul>  <li style=""><b style="font-weight: 700">Strategic Planning: </b>Develop and implement strategic sales plans to achieve company goals and expand customer base in the North region.</li>  <li style=""><b style="font-weight: 700">Team Management:</b> Lead and manage the regional sales team, including hiring, training, setting performance targets, and providing guidance and support to ensure the team meets or exceeds sales targets.</li>  <li style=""><b style="font-weight: 700">Sales Forecasting and Budgeting: </b>Analyze sales data, market trends, and customer feedback to forecast sales and set appropriate budgets for the region.</li>  <li style=""><b style="font-weight: 700">Client Relationship Management: </b>Build and maintain strong relationships with key clients and partners in the North region, ensuring high levels of customer satisfaction and retention.</li>  <li style=""><b style="font-weight: 700">Market Research: </b>Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities and adjust sales strategies accordingly.</li>  <li style=""><b style="font-weight: 700">Sales Strategy Development: </b>Develop and implement effective sales strategies, including pricing, product positioning, and promotional activities, to maximize revenue and market share in the North region.</li>  <li style=""><b style="font-weight: 700">Performance Monitoring and Reporting: </b>Monitor sales performance against targets and KPIs, identify areas for improvement, and provide regular reports and updates to senior management.</li>  <li style=""><b style="font-weight: 700">Cross-Functional Collaboration: </b>Collaborate with other departments such as marketing, product development, and customer service to ensure alignment of sales efforts with overall company objectives and to address customer needs effectively.</li>  <li style=""><b style="font-weight: 700">Compliance and Ethics:</b> Ensure that all sales activities comply with legal and ethical standards, including adherence to company policies and industry regulations.</li>  <li style=""><b style="font-weight: 700">Continuous Improvement: </b>Continuously evaluate and refine sales processes, tools, and techniques to optimize efficiency and effectiveness in the North region.</li>  <li style="">Overall, the role will be crucial in driving revenue growth, expanding market presence, and ensuring the success of the company's sales efforts in the North region.</li></ul><div style=""><br></div>

Head of Regional Sales-North

<div style=""><b style="font-weight: 700">Role and responsibilities</b></div><ul>  <li style="">Responsible for ensuring 99.9% uptime for Yellow.AI infrastructure and APIs</li>  <li style="">Troubleshooting and resolving production issues, working with the Platform Engineering team for the same</li>  <li style="">Development of internal tools/scripts for automation of various tasks</li>  <li style="">Responsible for the build and deployment of packages into various environments including production</li>  <li style="">Fixing of issues related to Infra &amp; highlighting long term issues to the product team and getting them prioritized.</li></ul>

Site Reliability Engineer 

<div style="">“<a href="http://yellow.ai/" rel="noopener noreferrer" target="_blank">Yellow.ai</a> empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, <a href="http://yellow.ai/" rel="noopener noreferrer" target="_blank">Yellow.ai</a> serves over 1000 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, <a href="http://tiket.com/" rel="noopener noreferrer" target="_blank">Tiket.com</a>, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, <a href="http://yellow.ai/" rel="noopener noreferrer" target="_blank">Yellow.ai</a> has raised over $102 million from blue-chip investors.</div><div style=""><br></div><div style=""><u><b style="font-weight: 700">Our Company's Values</b></u></div><div style=""><br></div><div style=""><b style="font-weight: 700">Execute with Clarity &amp; Focus </b>- Pursue objectives with precision and unwavering focus.</div><div style=""><b style="font-weight: 700">Create Customer Success </b>- Create a customer-centric culture that prioritises experience and satisfaction.</div><div style=""><b style="font-weight: 700">Move the Needle Everyday</b> - Drive continuous improvement and make tangible progress each day.</div><div style=""><b style="font-weight: 700">Demonstrate Grit</b> - Exhibit resilience, determination and tenacity in overcoming challenges.</div><div style=""><b style="font-weight: 700">Do More with Less </b>- Maximize productivity and outcome while operating within resource constraints</div><div style=""><b style="font-weight: 700">One </b><a href="http://yellow.ai/"><b style="font-weight: 700">Yellow.AI</b></a><b style="font-weight: 700"> Team</b> - Foster a culture of unity and collaboration across the workforce of <a href="http://yellow.ai/">Yellow.AI</a>.</div>